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Working with Emotional Intelligence, by Daniel Goleman
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The essential follow-up to the groundbreaking Emotional Intelligence is now available as an unabridged CD.
In Working With Emotional Intelligence, Goleman shows that emotional intelligence has become the new yardstick for success for CEOs and junior hires alike. Drawing on both unparalleled access to business leaders and in-depth research, he documents that star performance in every field depends more on emotional intelligence than IQ or technical skills. This program is a blueprint for all who want to thrive with integrity and satisfaction in the new global economy.
- Sales Rank: #1106820 in Books
- Published on: 2005-10-01
- Released on: 2005-09-15
- Formats: Audiobook, CD, Unabridged
- Original language: English
- Number of items: 10
- Dimensions: 5.80" h x 1.60" w x 5.20" l, .65 pounds
- Running time: 43200 seconds
- Binding: Audio CD
Amazon.com Review
This abridged audio version, sharply narrated by the author, focuses on Goleman's theories of emotional intelligence in the workplace, a standard that measures how well people manage feelings, interact, and communicate. In educational but accessible tones, Dr. Goleman explains the need for emotional intelligence in employees, the issues that arise when such skills are lacking, and practical guidance on how to achieve these skills. Goleman's use of real-life examples highlights the important lessons learned from business-world successes and failures. The humorous anecdotes also keep the listener entertained while he presents somewhat esoteric but insightful and interesting ideas, which ultimately increase the potential to succeed and lead others. (Running time: three hours, two cassettes) --Cate Bick
From Publishers Weekly
Applying the lessons of his bestselling study Emotional Intelligence, Goleman has found that business success stems primarily from a workforce displaying initiative and empathy, adaptability and persuasiveness?i.e., key aspects of what he defines as emotional intelligence. He presents studies that show that IQ accounts for only between 4% and 25% of an individual's job success, whereas emotional competence (self-awareness, self-regulation and motivation) is twice as important as purely cognitive abilities in the workplace. These findings alone should shake up human resource departments that hire based on how good someone looks on paper. In sections like "Self-Mastery," "People Skills" and "Social Radar," Goleman uses anecdotes from the corporate trenches (and from his lecture tours) to isolate qualities, such as "trustworthiness" that are central to displays of emotional intelligence. These qualities, in turn, are broken down into sets of practices?"Act ethically and... above reproach"; "respect and relate well to people from other backgrounds"?that can be internalized for improved emotional intelligence quotients by individuals looking to get ahead, or managers seeking to revitalize the staff. These repetitive-sounding checklists can at times give the book the flavor of an overworked seminar presentation. Still, embedded within the linear format that emerges are many truly illuminating facts?that the real cost of employee turnover to a company is the equivalent of one full year of employee pay, for example?that show how critically important Goleman's thesis is to today's workplace.
Copyright 1998 Reed Business Information, Inc.
From Library Journal
Author Goleman now applies in the workplace the ideas in his prior best seller Emotional Intelligence (Bantam, 1995), contending that success and ability in a career cannot be determined solely by intelligence or other skills. Emotional traits making up "EI," and now played out in the corporate world in this follow-up, include self-awareness, motivation, self-control, influence, altruism, empathy, and the ability to love and be loved by others. Real-life examples abound in this serious attempt to relate what the author admits are soft skills in the hard-nosed world of business. With the landscape already carved out in the first work, this sequel is long on interviews, observations, and other attempts to indicate the value of understanding "EI" in business, but it could have benefited from serious editing. The excellent narration by Aaron Meza cannot make up for the listener's need to review the hard copy in order to follow the author's highly complex outline of ideas. Recommended only on demand in larger public libraries.
Dale Farris, Groves, TX
Copyright 1999 Reed Business Information, Inc.
Most helpful customer reviews
5 of 5 people found the following review helpful.
Not the best way in nor refresher
By GskFn
Goleman was a big deal in the 1990s, and I experienced this book that way when I read the unabridged version. Now, he has been flattered by imitation and assimilation into many related works. By that I mean, some of what he popularized about emotional intelligence, applied to the business world, has been rolled up into cognitive psychology and mainstream business schools teaching. And some of it has not been taken up so much -- the pschodynamic assumptions that are less empirically based.
I do not think one gains very much by going back to the 1990s bit here, and certainly not in this abridged version. It leaves out the connecting hypotheses and research basis. This abridged recording gives just the stories; so you get mostly Goleman the journalist, missing out on Goleman the Ph.D. psychologist. I preferred the whole deal in the unabridged original, not leaving out the innards. I'd recommend, if anything, reading or listening to the original book instead; or perhaps skip ahead to Goleman's Social Intelligence, which though it does not focus on business so much, pulls on more updated research and theory a decade later, in the mid-2000s.
0 of 0 people found the following review helpful.
I liked this book so much I gave copies to colleagues.
By Tiki
I gave this book as a gift to a colleague who wanted to know more about Emotional Intelligence. As a leadership development practitioner in a large manufacturing company (now retired), I found Daniel Goleman's books fundamental to comprehending and applying EQ to the workplace.
5 of 5 people found the following review helpful.
boring...
By CaliAshe
Maybe it is because I am a social worker that I find the content boring, obvious, and presented very laboriously. Maybe the earlier books are better or is more practical. If you need help with understanding the importance of people's personality and blending work relationships with personality and company goals, maybe this is helpful. I found it superficial and not very insightful.
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